ALGO — Privacy Policy
Last Updated: 03.09.2026
This Privacy Policy explains how Volodymyr Babak, operating the ALGO brand ("ALGO", "we", "us", or "our"), collects, uses, stores, shares, and protects personal information when you access algo-world.com, purchase or use our trading bots (Terra EA, Aero EA, Hydro EA, and other products in the ALGO lineup), activate licenses, contact support, subscribe to updates, or interact with our channels (website, Telegram, YouTube, MQL5).
By using our website or products, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
ALGO is a brand under which Volodymyr Babak develops and sells algorithmic trading advisors (Expert Advisors) for MetaTrader platforms.
- Legal entity: Volodymyr Babak
- Trading brand: ALGO
- Business activity: development and sale of software for automated trading
- Contact: support@algo-world.com, Telegram: @alg0_o
- Website:https://algo-world.com
2. Important Clarification
Under the ALGO brand, Volodymyr Babak develops and sells software products (Expert Advisors) only. We do not provide investment advice, financial advice, brokerage services, portfolio management, copy-trading services, or other regulated financial services.
Any personal information we process is used to operate our business, deliver products, manage licenses, provide support, process payments, improve our services, protect our systems, and comply with legal obligations.
3. Information We Collect
3.1 Account and Identification Information
- name;
- email address;
- username / Telegram username;
- customer ID;
- country;
- communication preferences.
3.2 Order and Payment Information
- order number;
- product purchased (Terra EA / Aero EA / Hydro EA);
- license type (one-time purchase or subscription);
- purchase date;
- amount and currency paid;
- discount or referral code;
- payment status;
- invoice details;
- billing country;
- payment processor reference;
- refund status.
We do not normally store full card numbers. Payments may be processed by third-party payment processors.
3.3 License and Activation Information
- license key;
- product ID and version;
- activation date and status;
- email linked to the license;
- MetaTrader account number;
- broker name or server name;
- platform type (MT4/MT5);
- number of activations;
- IP address used during activation;
- activation and error logs.
This information is necessary to prevent unauthorized distribution, cracking, fraud, and excessive activations beyond the purchased license terms.
3.4 Technical Information
- IP address;
- browser and device type;
- operating system;
- pages visited;
- referring website;
- approximate location based on IP address;
- date and time of access;
- cookies and similar technologies;
- error and security logs.
3.5 Support and Communication Information
- name;
- email or Telegram username;
- message content and attachments;
- screenshots;
- MetaTrader logs;
- EA settings files;
- support history.
Please avoid sending sensitive information that is not required for support.
3.6 Marketing Information
- email/username;
- product interests;
- referral or campaign source;
- Telegram channel interaction history.
You may unsubscribe from marketing communications at any time.
3.7 Information from MQL5 / Marketplace Purchases
- marketplace username;
- product purchased;
- purchase confirmation;
- license/activation details.
We may not receive full billing or tax information from third-party marketplaces — this is controlled by the marketplace itself.
4. How We Collect Information
- directly from you — when placing an order, contacting support, or submitting a form on the website or in Telegram;
- automatically — through the website and license activation system;
- from payment processors;
- from MQL5 and other marketplaces;
- from analytics, hosting, and email service providers;
- from cookies and similar technologies.
5. Why We Use Your Information
To provide our products: process orders, issue and activate licenses, provide access to downloads and instructions.
To process payments: confirm payment, issue invoices, process refunds, prevent fraud.
To protect our software and licensing system: prevent unauthorized use, cracking, excessive activations, and protect our intellectual property.
To provide support: answer questions, assist with installation and activation, troubleshoot technical issues.
To improve our products and website: analyze usage, improve user experience, test new features.
To communicate with you: order and license notifications, product updates, policy changes, and — with your consent — promotional offers.
To comply with legal obligations: tax and accounting requirements, fraud prevention, responding to official requests.
6. Legal Bases for Processing
Where GDPR or similar privacy laws apply, we rely on:
- Contract — to provide products, licenses, and support you requested;
- Legitimate interests — to protect our software, prevent fraud, and improve our services;
- Legal obligation — to comply with tax and other regulatory requirements;
- Consent — for marketing communications and certain categories of cookies.
You may withdraw consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.
7. Payment Processors
Payments may be processed by third-party payment processors (card processors, payment systems). We do not store full card numbers or CVV codes. Processors handle data under their own privacy policies.
8. Purchases Through MQL5 and Other Marketplaces
If an ALGO product is purchased through MQL5 or another marketplace, your payment data is processed by that marketplace. We process only the information necessary to provide support, confirm purchase, or verify activation. We recommend reviewing the privacy policy of the relevant marketplace.
9. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and analytics tools to operate the site, remember preferences, analyze traffic, and improve user experience. Some cookies may be set by third-party providers (hosting, analytics, embedded video). Where required by law, we will request consent before using non-essential cookies. You can disable cookies in your browser settings; some site features may not work properly as a result.
10. Analytics
We may use analytics tools to understand visitor behavior: pages visited, time on site, device type, referral source, and technical errors. This data is used to improve our website and products.
11. Email and Marketing Communications
We may send service-related messages (order confirmation, license details, security notices) and, with your consent, marketing emails, product announcements, and educational content. You can unsubscribe from marketing at any time via the link in the email or through Telegram @alg0_o. Service-related messages will continue even after unsubscribing from marketing.
12. Sharing of Personal Information
We do not sell your personal information. We may share data with trusted third parties, including:
- payment processors;
- hosting providers;
- license server providers;
- email service providers;
- analytics providers;
- support tools;
- marketplaces (MQL5, etc.), where applicable;
- authorities, where legally required.
We share only the information reasonably necessary for the relevant purpose.
13. International Transfers
Your personal information may be processed in countries other than your country of residence, as we use international providers for hosting, payments, analytics, and support. Where required by law, we use appropriate safeguards for such transfers.
14. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy:
- order and invoice records — for the period required by tax/accounting law;
- license and activation records — while the license is active and for a reasonable period afterward;
- support records — to help resolve future issues;
- marketing data — until unsubscribe or deletion request;
- security logs — for a limited period unless needed to investigate abuse.
15. Data Security
We apply reasonable technical and organizational measures to protect personal information: access controls, authentication, encryption where appropriate, secure hosting, backups, monitoring and logging, and secure payment processing through third parties.
No system is completely secure. We cannot guarantee absolute security of data transmitted over the internet. You are responsible for the security of your own email, devices, trading platform, and license details.
16. Your Privacy Rights
Depending on your country of residence, you may have the right to:
- access your personal information;
- correct inaccurate data;
- request deletion;
- restrict or object to processing;
- withdraw consent;
- request data portability;
- opt out of marketing;
- lodge a complaint with a data protection authority.
To exercise these rights, contact us via Telegram @alg0_o or email at support@algo-world.com. We may need to verify your identity before fulfilling a request. Some requests may be limited where we need to retain data for legal, tax, or fraud-prevention purposes.
17. Children's Privacy
Our products are not intended for individuals under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.
18. Trading Account and Broker Data
For activation, support, or troubleshooting, we may require limited trading-environment information:
- MetaTrader account number;
- broker/server name;
- platform type and version;
- EA logs and settings;
- error messages.
We do not require access to your broker password. Never send us your trading account password, investor password, private keys, or seed phrases. If you voluntarily send screenshots or statements for support, you are responsible for removing information you don't want to share.
19. Community Channels (Telegram, YouTube)
We operate channels on Telegram and YouTube. If you interact with us there, the platform processes your data under its own privacy policy. Information posted in public chats may be visible to other users. Do not post sensitive, payment, or trading account information in public channels.
20. Links to Third-Party Websites
Our website may contain links to third-party resources (brokers, MQL5, Myfxbook, payment systems). We are not responsible for the privacy practices of such sites. Review their policies before providing personal information.
21. Automated Decision-Making
We may use automated systems to validate licenses, detect excessive activations, suspicious payment activity, and fraud, and to block unauthorized access. If you believe a decision was made incorrectly, contact us via Telegram @alg0_o.
22. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the website with a new "Last Updated" date. For material changes, we may provide additional notice where required by law. Continued use of our website or products after an update constitutes acceptance of the revised Policy.
23. Contact Us
For questions about this Privacy Policy or how we process personal data, contact:
- ALGO
- Telegram: @alg0_o
- Email: support@algo-world.com
- Website: algo-world.com